FAQ's

Who is Get On Top Adult Shop?

Get On Top Adult Shop is a retail store operating in Taree, NSW, Australia.

It is 100% Australian owned and operated. 

This website is operated by the Taree store and all orders are dispatched from Taree.

 

How can I pay for my order?

You can purchase items using your credit card or PayPal account.

In-store we also accept cash payments and zip pay.

 

What will show on my credit card statement?

When you purchase from Get On Top Adult Shop the details that appear on your credit card statement are ‘GOT Pty Ltd’. There is no mention of Adult Shop.

 

How is my order delivered?

All deliveries are via Australia Post.

Your order will be sent in plain packaging with no mention of Get On Top Adult Shop or adult products.

Return address will show GOT, PO Box 434, Taree, NSW 2430.

 

What if I am not at home?

If you are not at home Australia Post will take the parcel to the closest Australia Post Office and leave a card in your letterbox advising that delivery was attempted and that you can pick up at your convenience from your local Post Office.

 

Are batteries included?

Some products include batteries however not all will. Please refer to individual product description as we indicate whether batteries are included.

 

Can I return or exchange a product if I change my mind or I don’t like it?

Please select your products carefully as we cannot exchange or refund products that do not meet your expectations or because you have changed your mind. 

 

Can I return a faulty product?

Yes. Please refer to Returns section.

 

Do you have any retail stores?

Yes. 130 Victoria St, Taree, NSW, 2430.